For waterproofing contractors
The AI receptionist for waterproofing contractors
The first big storm of the season puts an inch of water in the basement — theirs, and half the neighborhood’s. Everyone is calling at once, and the homeowner standing on a soaked carpet books the first company that actually answers.
Plinth answers in seconds — storm nights included — books the assessment on your calendar, collects the payment, and asks for the Google review the moment it’s paid.
Set up in minutes. No new software for your crew to learn.
Example conversation
New text · your waterproofing line
Answered
- We got water in the basement during last night’s storm.
- Sorry you’re dealing with that — let’s get it looked at before the next rain. What’s your address, and does tomorrow work?
Answers from your own services, hours, and service area — and hands the thread to you the moment it’s unsure.
Why answering first wins
When it rains, every basement calls at once
Waterproofing demand comes in storms — literally. The night a system rolls through, every wet basement in your service area reaches out within hours of each other, and whoever answers wins the rush. Behind each panicked call is a real system: drainage, a sump, encapsulation — four- and five-figure work. Plinth answers every inquiry in seconds, even when they land all at once, and books the assessments while the competition’s line is busy.
What it handles for a waterproofing company
- The storm-night rush — every wet-basement call, text, and form answered in seconds, even when dozens land the same evening
- Water-in-the-basement triage — scoped with the right questions and booked for the earliest assessment
- Sump pump replacements and battery-backup questions — answered from the systems you actually install
- French drains, interior systems, and encapsulation — from your real service list, with specifics saved for the visit
- Moisture and mold worries — acknowledged honestly and steered to the assessment, never diagnosed over text
- Quotes that went quiet — a polite follow-up until they book or say no, and a win-back check-in for past customers when it’s time
See it answer
What it says when a homeowner texts you
How much does basement waterproofing cost?
It depends on where the water’s coming from, so we don’t quote sight-unseen — the assessment is how you get an honest number. Want me to set one up this week?
Do you replace sump pumps?
We do — that’s right in our wheelhouse. I can get someone out to take a look. Would tomorrow at 10 AM or 2 PM work?
Example responses, shown for the demo. The live assistant answers from your real services, hours, and service area — and books the visit on your actual calendar. It never quotes a price you didn’t approve.
The Plinth standard
Month-to-month, with the $50/month minimum credited against our share. No borrowed case studies — here’s the standard every account is held to from day one.
Want to see it on your own leads? Book a demo and we’ll walk you through it on a real example shop.
- < 60 sec
- Target reply to every call, text and web chat
- 24/7
- Booked on your real calendar — nights, weekends, holidays
- Tap to pay
- Deposit or balance — card, wallet or bank
- Every job
- Asked for a Google review once it’s paid
Paying is effortless
A deposit up front, the balance when the work’s done — card, Apple Pay, Google Pay, or bank, in a couple of taps. The money lands in your own account; Plinth never holds it.
Reviews that compound
The moment a job is paid, Plinth asks for the Google review — the one moment the customer is happiest. That reputation is what makes you the answer the next homeowner finds.
Past customers come back
The quote that went quiet and the customer from two winters ago get a polite, automatic follow-up — turning people you’ve already earned into the next booked job.
Straight answers
Questions waterproofing companies ask
How will it know how to answer waterproofing questions?
You teach it your business in minutes — and it never makes anything up. In setup you give it your services (interior systems, exterior drainage, sump pumps, encapsulation), your service area, and hours — you can even import them straight from your website. It answers from your facts and books the assessment for anything it shouldn’t answer.
What happens when a storm floods me with calls?
It answers all of them — at once. There’s no hold queue and no voicemail. Every call, text, and web inquiry gets answered in seconds, even when dozens land the same evening — and every booking goes onto your real calendar, so the rush never double-books you.
Will it quote system prices?
Never a number you didn’t approve. Its job is to book the assessment and leave the pricing to you. If you choose to share rough ranges, it relays only the ranges you wrote — never a firm quote.
I already use ServiceTitan, Housecall Pro, or Jobber — does this replace them?
No — keep them. They run the work once it’s sold; Plinth wins the customer in the first place. Those tools have added AI answering of their own by now, and it is decent — so the honest difference is scope and cost, not quality. They run the work once it’s sold. Plinth does four things around it: answers the lead, books it, collects the payment, and turns the finished job into the Google review that wins the next one — and its share applies only to jobs it wins you. Different jobs, so they run side by side with nothing for your crew to learn.
Is this an AI assistant, an AI receptionist, or a virtual receptionist?
Different words, same system — an AI one, so it answers at any hour. The thing that matters for a waterproofing company is that when it rains for three days and every phone in town rings at once, none of it goes to voicemail. It answers all of them, books what it can, and hands you the list of what it caught.
What does it cost?
$50/month as a minimum, or a small share of the jobs Plinth causes if that’s more — never both. The share is charged only once the job is paid. If we don’t make you money, we don’t make real money. See how pricing works at joinplinth.com/pricing.
Win more Waterproofing jobs from the leads you already get.
Plinth starts answering the day you set it up — and it works the same for every big-ticket trade, Waterproofing included.
Not ready for a demo? Drop your email and we’ll keep you posted.