For plumbing contractors
The AI receptionist for plumbing contractors
A water heater lets go at 9 p.m. and there’s an inch of water in the garage. That homeowner isn’t leaving a voicemail — they’re calling every plumber in town until someone answers. If you’re under a sink finishing your last call of the day, the job goes to whoever picks up first.
Plinth answers in seconds — nights and weekends included — books the visit on your calendar, collects the payment, and asks for the Google review the moment it’s paid.
Set up in minutes. No new software for your crew to learn.
Example conversation
New text · your plumbing line
Answered
- Our water heater is leaking all over the garage — can someone come tonight?
- That sounds urgent — let’s get you on the schedule right away. What’s your address, and is someone home now?
Answers from your own services, hours, and service area — and hands the thread to you the moment it’s unsure.
Why answering first wins
Plumbing leads are measured in minutes, not days
When water’s on the floor, the homeowner books the first plumber who responds — period. And the frantic call you miss isn’t just tonight’s service fee: it’s the water-heater replacement, the repipe, and every referral that customer would have sent you. Plinth answers every one in seconds, calms the panic, and books the visit while the other guys’ phones ring out.
What it handles for a plumbing shop
- The 10 p.m. burst-pipe text — triaged as urgent and booked into the earliest slot your calendar allows, confirmed to the homeowner
- Water heater replacements — books the estimate without ever quoting a price you didn’t approve
- Drain, sewer, and camera-inspection requests — scoped with the right questions so you show up knowing the job
- “Do you install tankless?” — answered from the services and equipment you actually offer
- The small stuff that eats your day — service-area checks, “are you licensed and insured?”, scheduling changes
- Quotes that went quiet — a polite follow-up until they book or say no, and a win-back check-in for past customers when it’s time
See it answer
What it says when a homeowner texts you
How much to replace a 50-gallon water heater?
It depends on the setup, so we don’t quote sight-unseen — the estimate is how you get an honest number. Want me to grab you the first slot tomorrow?
Do you handle sewer line replacements?
We do — that’s right in our wheelhouse. I can set up an on-site look. Would tomorrow at 10 AM or 2 PM work?
Example responses, shown for the demo. The live assistant answers from your real services, hours, and service area — and books the visit on your actual calendar. It never quotes a price you didn’t approve.
The Plinth standard
Month-to-month, with the $50/month minimum credited against our share. No borrowed case studies — here’s the standard every account is held to from day one.
Want to see it on your own leads? Book a demo and we’ll walk you through it on a real example shop.
- < 60 sec
- Target reply to every call, text and web chat
- 24/7
- Booked on your real calendar — nights, weekends, holidays
- Tap to pay
- Deposit or balance — card, wallet or bank
- Every job
- Asked for a Google review once it’s paid
Paying is effortless
A deposit up front, the balance when the work’s done — card, Apple Pay, Google Pay, or bank, in a couple of taps. The money lands in your own account; Plinth never holds it.
Reviews that compound
The moment a job is paid, Plinth asks for the Google review — the one moment the customer is happiest. That reputation is what makes you the answer the next homeowner finds.
Past customers come back
The quote that went quiet and the customer from two winters ago get a polite, automatic follow-up — turning people you’ve already earned into the next booked job.
Straight answers
Questions plumbers ask
How will it know how to answer plumbing questions?
You teach it your business in minutes — and it never makes anything up. In setup you give it your services (drains, water heaters, repipes, sewer work), your service area, and hours — you can even import them straight from your website. It answers from your facts and books the visit for anything it shouldn’t answer.
What happens with middle-of-the-night emergencies?
It answers at 2 a.m. exactly like it answers at 2 p.m. Calls, texts, and web inquiries all get answered in seconds, around the clock. It asks what’s going on, books the earliest slot your calendar allows, and if a customer wants a real person it flags the thread and texts your cell so you can jump in.
Will it quote prices for repairs or replacements?
Never a number you didn’t approve. Its job is to book the visit and leave the pricing to you. If you choose to share rough ranges, it relays only the ranges you wrote — never a firm quote.
I already use ServiceTitan, Housecall Pro, or Jobber — does this replace them?
No — keep them. They run the work once it’s sold; Plinth wins the customer in the first place. Those tools have added AI answering of their own by now, and it is decent — so the honest difference is scope and cost, not quality. They run the work once it’s sold. Plinth does four things around it: answers the lead, books it, collects the payment, and turns the finished job into the Google review that wins the next one — and its share applies only to jobs it wins you. Different jobs, so they run side by side with nothing for your crew to learn.
Is this an AI assistant, an AI receptionist, or a virtual receptionist?
People search for all three. Here they mean the same thing: an AI that answers at any hour, not a remote person on a shift. The useful question isn’t the label, it’s how far it goes. An AI assistant for plumbers that only takes down a name has handed you the same callback list you already had. This one gets the address, books the visit, takes the payment when you’re done, and shows you which jobs came from calls you’d otherwise have missed.
What does it cost?
$50/month as a minimum, or a small share of the jobs Plinth causes if that’s more — never both. The share is charged only once the job is paid. If we don’t make you money, we don’t make real money. See how pricing works at joinplinth.com/pricing.
Win more Plumbing jobs from the leads you already get.
Plinth starts answering the day you set it up — and it works the same for every big-ticket trade, Plumbing included.
Not ready for a demo? Drop your email and we’ll keep you posted.