For HVAC contractors
The AI receptionist for HVAC contractors
It’s the first cold night of the year and a furnace just died. That homeowner isn’t leaving a voicemail — they’re calling down the list until someone answers. If you’re elbow-deep in an air handler or it’s 9 p.m., the replacement job goes to whoever picks up first.
Plinth answers in seconds — nights, weekends, cold snaps, heat waves — books the visit on your calendar, collects the payment, and shows you exactly which jobs it won you.
Set up in minutes. No new software for your crew to learn.
Why answering first wins
In HVAC, the season decides when your phone rings
Calls cluster in the first cold snap and the first heat wave — exactly when you and every other shop in town are slammed. The emergency caller books with whoever answers first, and today’s “no cool” repair call is often tomorrow’s full-system replacement. Plinth picks up every one, asks the right questions, and books the visit while the other guys’ phones ring out.
What it handles for an HVAC shop
- The 2 a.m. no-heat text — triaged as urgent, booked into the earliest slot your calendar allows, confirmed to the homeowner
- Seasonal tune-up and maintenance bookings — and maintenance-plan questions answered from the plan details you set
- “Do you service my brand?” — answered from the equipment and brands you actually carry
- New-system estimate requests — books the in-home estimate without ever quoting a price you didn’t approve
- The small stuff that eats your day — service-area checks, filter questions, “are you licensed and insured?”
- Quotes that went quiet — a polite follow-up until they book or say no, and a win-back check-in for past customers when it’s time
See it answer
What it says when a homeowner texts you
My furnace died and it’s freezing — can someone come today?
That sounds urgent — let’s get you on the schedule right away. What’s your address, and is anyone home this afternoon?
How much does a new AC unit cost?
It depends on your home and the system, so we don’t quote sight-unseen — the estimate is how you get an honest number. Want me to set up a visit this week?
Do you service heat pumps?
We do — that’s right in our wheelhouse. I can get a tech out to take a look. Would tomorrow at 10 AM or 2 PM work?
Example responses, shown for the demo. The live assistant answers from your real services, hours, and service area — and books the visit on your actual calendar. It never quotes a price you didn’t approve.
The Plinth standard
Join now and you get the best terms we’ll ever offer: pay nothing up front, pay only for results, month-to-month, working directly with the founder. No borrowed case studies — here’s the standard every account is held to from day one.
We’re onboarding a small group now — book a demo and we’ll fit it to your shop.
- < 60 sec
- Target reply to every new lead
- 24/7
- Coverage — nights, weekends, holidays
- 100%
- Of your leads answered
- Every $
- Of revenue traced to the lead that earned it
Paying is effortless
A deposit up front, the balance when the work’s done — card, Apple Pay, Google Pay, or bank, in a couple of taps. The money lands in your own account; Plinth never holds it.
Reviews that compound
The moment a job is paid, Plinth asks for the Google review — the one moment the customer is happiest. That reputation is what makes you the answer the next homeowner finds.
Proof, not promises
Every paid job traced back to the lead that started it — found, answered, booked, paid — with the dollar amount attached. Not an estimate of your return; the exact list.
Fair questions
Straight answers for HVAC contractors
How will it know how to answer HVAC questions?
You teach it your business in minutes — and it never makes anything up. In setup you give it your services (repair, replacement, maintenance plans), the brands you carry, your service area, and hours — you can even import them straight from your website. It answers from your facts and books the visit for anything it shouldn’t answer.
What happens with after-hours no-heat and no-cool calls?
It answers at 2 a.m. exactly like it answers at 2 p.m. Calls, texts, and web inquiries all get answered in seconds, around the clock. It asks what’s going on, books the earliest slot your calendar allows, and if a customer wants a real person it flags the thread and texts your cell so you can jump in.
Will it quote repair or install prices?
Never a number you didn’t approve. Its job is to book the visit and leave the pricing to you. If you choose to share rough ranges, it relays only the ranges you wrote — never a firm quote.
I already use ServiceTitan, Housecall Pro, or Jobber — does this replace them?
No — keep them. They run the work once it’s sold; Plinth wins the customer in the first place. Plinth answers the lead, books it, collects the payment, and proves the revenue — the part those tools treat as an afterthought. Different jobs, so they run side by side with nothing for your crew to learn.
What does it cost?
A flat $199/month, plus a small share of jobs Plinth causes — charged only when the job is paid. If we don’t make you money, we don’t make real money. See how pricing works at joinplinth.com/pricing.
Win more HVAC jobs from the leads you already get.
Plinth starts answering the day you set it up — and it works the same for every big-ticket trade, HVAC included.
Not ready for a demo? Drop your email and we’ll keep you posted.